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The company "One" is not spared from problems and scandals. "One" is one of the most problematic telephone companies in terms of customer service. There have been dozens of cases when users of this company have denounced the lack of service and high charges.
Recently, another problem has surfaced that it has been hiding. On March 10, One subscribers experienced problems with their internet and phone services. Many subscribers complained that their calls were being dropped and they had no internet service. This outage lasted for hours.
Regarding this problem, "One" did not give any warning or notification to subscribers to be aware of the problems and interruptions. Only after two days, through a message, did it justify the interruption of the service.
In fact, this is a scandal and a lack of transparency that affects citizens who have not been able to communicate for hours. This disrupts their daily lives as for many people this has also affected their work.
Below you can read the company's justification message./ CNA

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