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Nothing new on the SelfCare front

2026-02-02 17:25:42, Aktualitet CNA

Today marks the 15th day of the SelfCare fiscalization system blockage, which, as economists and businesses report, has been failing to function properly since January 20.

Even after announcements from the ANA and Taxes about the functioning of the system, businesses and economists again raised concerns about its irregular functioning.

Today, economists and businesses report that SelfCare, the fiscalization platform that operates through the e-Albania portal, does not perform any input-output operations, while currently fiscalization is done, but invoices are not printed and are being managed manually by finance offices.

"Since January 20, the system has been blocked and does not function at all. No input-output operations can be performed (neither give nor take). Fiscalization is performed, but printing from the portal is not possible; invoices are being printed manually by finance. The problem continues today, without any improvement," claims Suela, an economist at a business company.

The self-employed are the ones who are being hindered the most in their activity by the malfunctioning of the SelfCare system. The latter is the fiscalization portal made available by the Tax Administration that enables the fiscalization process of sales invoices, customs declarations, uploading the fiscalization certificate and changes to it, etc.

Unofficially, "Monitor" learns that the self-employed have been suggested to purchase paid services from private companies as an alternative to solving the problem.

According to INSTAT, there are about 40,000 self-employed businesses in the country, or about 30% of the total, but there is no data on how many of them are self-employed alone. The activity of the latter has been completely blocked for almost 3 weeks due to the malfunctioning of the SelfCare program.

If the self-employed are to purchase equipment for issuing fiscal invoices, this is expected to bring additional costs for this category.

On January 29, Taxes announced that the problems identified in recent days in accessing the Central Platform for Issuing Fiscal Invoices have been resolved, and that as of the afternoon of January 28, the platform is in full service and operating normally.

Even after this announcement, many entities reported problems, which continue to this day.

"The rush to deny unresolved problems will simply deepen distrust in critical infrastructure and the state's ability to justify high state budget spending on substandard services," a reader wrote earlier.

Another concern for businesses is related to inventory. The tax administration has asked businesses to submit inventories by the end of January./Monitor.al